Privacy Policy

1. Who we are

Drift Southwest ("we", "us", "our") is a marketing agency based in Newquay, Cornwall, providing web design, photography, footage, graphic design, SEO, and social media services. This policy explains how we handle personal information when you visit our website or work with us.

2. Information we collect

• Contact details you provide via our contact form or email (name, email address, phone number, message).
• Project information you share with us in the course of our work together.
• Technical data such as IP address, browser type, device, and pages visited, collected automatically when you use our site.

3. How we use your information

• To respond to enquiries and provide quotes.
• To deliver the services you've engaged us for.
• To improve our website and understand how it's used.
• To comply with legal and accounting obligations.

4. Legal basis

We process your data on the basis of your consent, the performance of a contract with you, our legitimate interests in running and promoting our business, or to comply with legal obligations under UK GDPR.

5. Sharing your information

We do not sell your personal data. We may share it with trusted service providers (such as hosting, email, and analytics platforms) who help us operate our business, and with authorities where required by law.

6. Cookies & analytics

Our site may use cookies and similar technologies to remember preferences and measure traffic. You can control cookies through your browser settings.

7. Data retention

We keep personal data only for as long as needed to provide our services, meet legal obligations, or resolve disputes. After that, we securely delete or anonymise it.

8. Your rights

Under UK GDPR you have the right to access, correct, delete, or restrict the processing of your personal data, and to object to processing or request data portability. To exercise any of these rights, contact us at the details below.

9. Contact

Questions about this policy? Email us at jamiewhittlenewquay@hotmail.co.uk.

10. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top reflects the most recent version.